I greatly enjoyed my experience here. I didn’t make an appointment and I still got in right away, the receptionist was very friendly as well. I had Merle as my masseuse and he did a great job fixing the pain in my calves and lower back. He knew the exact amount of pressure I wanted and was very easy to talk to. It’s a week later and I still feel great. When I come back I will definitely request Merle.

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Johnathan Baker

Relieves all your stress and tiredness. Only con is that it is not covered by company benefits. But works much more better.

Elizabeth Lum

The best kept secret in all of Richmond!!!
See Tina for deep tissue/acupressure and you’ll be jello in an hour!!!
My go to when in the area!!
5*s!!!!

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Laurie Johnson

Very welcoming staff, always efficient with scheduling and times given. Find myself leaving 110% better than I walked in!
Highly recommend, and prices are great!

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Fayyaz

I went to this place couple time. Nice services and reasonable price, also highly recommend Lucy and Victoria. They’re so nice and super professional.

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Cindy Rowell

The surrounding in the store is a very clean and nice place for me to relax, and the massagist has a very good attitude.
The skill lets me relaxing my sore body, overall a great place to go for some escape time, I will definitely go the next time

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Jane Hu

Wonderful! If I could rate 10 stars I would! Couldn’t ask for better service from the practitioner Angel whom I’ve grown very close with. She truly cares about people and is amazing, kind and most importantly skilled and knowledgeable with her practice. She has literally saved me from the gruelling injury I have been suffering from over two months. I have undergone countless other treatments… but nothing compares to the help she’s given me! I can now happily say I’m on the road to recovery and its all because of her. Thank you so much, I think you truly are and Angel and I so grateful to you:) I will see you again soon!! PS she deserves a HUGE RAISE!!

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Jillian Plouffe

Started coming here about 2 years ago. I’m not a frequent customer, about 5 times a year, but each time I want a relaxing good foot massage, this is the place I chose. Have been to many different ones over time, but these guys know what they are doing…consistently. Keep up the good work.

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IAIN BELL

Doing a sales job daily , this is a great way to rest the mind and body for a great productive week. fairly cheap not a big fan of body massages but these places have turned my view around !!!! some locations are not a great as others . but overall good place to stop by .keep it up!!!great atmosphere !!!!

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Braeden Beaton

Big Feet is tough to review because it’s not your traditional fancy schmancy massage with all the bells whistles. It was a kooky experience and a life changing massage… (This review is ONLY for the Hastings St. location.)

I was referred to Big Feet from a friend, she warned me “they don’t speak English well.” I didn’t make an appointment, I walked in and followed my friends instructions. I asked for a 60 minute back massage and a 30 minute foot massage. Their English wasn’t too bad, and I was asked to wait 10 minutes. During those 10 minutes I heard some funny sounds, lots of slapping, clapping and running water. I’m sensitive to smell and I anticipated there might be an odour, but there wasn’t and the reception area was very clean. Off of the reception area was a lounge for foot massage, and a hall that lead to massage rooms.

I was referred to Big Feet from a friend, she warned me “they don’t speak English well.” I didn’t make an appointment, I walked in and followed my friends instructions. I asked for a 60 minute back massage and a 30 minute foot massage. Their English wasn’t too bad, and I was asked to wait 10 minutes. During those 10 minutes I heard some funny sounds, lots of slapping, clapping and running water. I’m sensitive to smell and I anticipated there might be an odour, but there wasn’t and the reception area was very clean. Off of the reception area was a lounge for foot massage, and a hall that lead to massage rooms.

Alas, massage time! The room is teeny barely 4′ wide. There’s a bed, a sink, a hook for clothing and the walls are curtains. Next door to me I can hear someone having a massage. The sounds of clapping, slapping and a toilet flushing echo in the distance.

I’m undressed, undies on, face down with a towel over me when James knocks on the door. James is tall and I wonder how he’s going to navigate this tiny space. He speaks no words and gets to works.

The first half of massage is done over the towel with lots of pressure, there were moments where I thought James was going to snap me like a twig.

The second half of the massage is done with oil, only the parts of your body being massaged are exposed. This experience was wonderfully painful, like a good “hurt” but also ticklish. This was the first time I heard James speak “you ok?” – I was A Ok!

What I loved most was how he stretched muscle groups as he massaged and it alleviated so much tension.

Lastly, the foot massage – oh wow, just oh wow.

The whole 90 minute shebang with 20% tip came to roughly $65

I’ve experienced MANY massages, from Swedish Spas to painful RMT tissue repair. This massage goes into top 3 best massages I’ve ever had! I felt like I was walking on a cloud afterwards. James hit each area of tension and injury with precision.

The draw back at Big Feet is it’s challenging to book over the phone due to the language barrier, it’s a challenge to book with the same person twice as their schedules are kooky. Although clean, the facility isn’t amazing, you could easily hear people chatting, the odd toilet flushing, and your neighbour is really close – but this isn’t a place to get a “relaxing” massage, it’s reflexology.

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Melissa R.regular customer